Shipping policy

Where we ship

We ship to addresses in the 48 contiguous United States.

Shipping options

• Standard sea freight — Free (12–20 business days). Free standard shipping by sea. Production and delivery take about 12–20 business days.
• Express air (9–13 business days). Need it sooner? Choose Express air at checkout — about 9–13 business days door-to-door. The Express air fee is shown at checkout.

Duties, taxes and import fees are included with both options — nothing to pay on delivery.

Ready-made mats (in stock in the U.S.): free shipping from our U.S. warehouse; ships in 3–5 business days. No proof step needed.

Timeline

1. Free digital proof: within 1 business day of your order
2. Production and delivery: business days are counted from proof approval (12–20 by sea, 9–13 by air)

These are estimates; we'll email you if anything changes.

Tracking

You'll get a tracking number by email when your order ships.

Need it by a date?

Tell us the date in your order notes or email support@matzenmats.com before you order, and we'll tell you honestly whether we can make it.